Losing your phone is stressful
But losing it while all your bank apps are still logged in?
That’s panic-worthy.
In a world where our phones hold everything—from passwords to payment apps—the risks are serious.
The good news? You can still protect yourself if you act fast.
Here’s what to do immediately if your phone is lost or stolen with active banking apps.
1. Lock Your Phone Remotely
Use Find My Device (Android) or Find My iPhone (Apple) to lock your phone. This feature can:
- Remotely lock the screen
- Show a message on the screen
- Erase all data (if needed)
If you haven't turned this on before, move to the next step quickly.
2. Call Your Bank Immediately
Your bank has a 24x7 helpline for emergencies. Ask them to:
- Temporarily block all mobile banking access
- Disable UPI and net banking from your account
- Monitor for any suspicious activity
Provide them your registered phone number and customer ID. Some banks may also let you block services from their website.
3. Block Your SIM Card
Call your mobile service provider and block your SIM card.
Why?
Because your number can be used to receive OTPs, which gives hackers access to your accounts. Once blocked, you can request a duplicate SIM later.
4. Change Your Passwords
Use a laptop or someone else’s phone to change:
- Mobile banking passwords
- UPI PIN (via net banking or support)
- Email and app store passwords (Google/Apple ID)
- Any password stored in password manager apps
5. Deactivate UPI from Lost Device
6. File a Police Report (FIR)
7. Erase Your Phone Remotely
Losing your phone is a real security threat—especially with logged-in bank apps. But the damage can be controlled if you act quickly. Keep your banking apps protected with passwords or biometric locks. Also, consider turning off the “stay signed in” option on financial apps.
Always back up important data and enable remote tracking on your phone.